Vunamamili terms and conditions - Kitui Flour Mills Limited


The following are the terms and conditions that shall be applicable to the "VUNA MAMILI NA KITUI FLOUR MILLS” PROMOTION (hereinafter referred to as “the Promotion") and by participating in the same you are deemed to have read, understood and accepted the same.

Organization, Duration, Eligibility and Entry


  • 1.The Promotion is organized by Kitui Flour Mills Limited and Eldoret Grains Limited (hereinafter referred to as ‘The Organizer).


  • 2.The Promotion will run from 1 April 2021 until midnight 30 June 2021.

  • 3.The Organizer in consultation with BCLB reserves the right to change the promotion duration as it deems fit. Decisions made by the Organizer in consultation with BCLB shall be final and binding.


  • 4.Employees of Kitui Flour Mills Limited, Eldoret Grains Limited, its distributors, wholesalers and stockists, Interactive Media Services (IMS) Limited, DragonFly Limited and any other supplier and/or third party directly involved with the facilitation of this Promotion and their immediate family and dependants shall not be eligible to participate in this promotion. Each prize winner may be required to declare or affirm that they do not belong to any of the restricted groups of persons listed above.

  • 5.The Organizers in consultation with Betting Control and Licensing Board (BCLB) reserve the right to seek verification of eligibility to enter and receive a prize under these Terms & Conditions. If, in the Organizer’s reasonable opinion, a winner is found to be ineligible, the Organizer reserves the right to require the return of any prize already awarded, at its sole discretion in consultation with BCLB and such, the winner will be disqualified.

Participating Brands

6.The promotion is applicable to the following brands only:

  1. a.Unga wa Dola Home Baking All Purpose Flour (2kg, 1kg, ½ kg)
  2. b.Unga wa Dola Maize Flour (2kg, 1kg, ½ kg)
  3. c.Unga wa Dola Chapati Flour (2kg)
  4. d.Unga Wa Dola Atta Flour(2Kg & 1Kg)
  5. e.EGL Dola Maize (2Kg, 1Kg &½ kg)
  6. f.Jahazi Home Baking All Purpose Flour (2kg, 1kg, ½ kg)
  7. g.Jahazi Maize Flour (2kg, 1kg, ½ kg)
  8. h.Jahazi Atta Mark Flour (2kg, 1kg)
  • Dola_premium_maize_flour_promo_pack.png
  • Dola_premium_all_purpose_flour_promo_pack.png
  • Dola_premium_chapati_flour_promo_pack.png
  • Dola_premium_atta_mark1_flour_promo_pack.png
  • jahazi_premium_maize_flour_promo_pack.png
  • jahazi_atta_mark1_flour_promo_pack.png
  • jahazi_all_purpose_flour_promo_pack.png
  • EGL_Dola_premium_maize_flour.png


  • 7.To participate in the Promotion participants will be required to:
    1. a) Be a Kenyan resident /citizen.
    2. b) Be eighteen (18) years of age or over.
    3. c) Be registered users on Safaricom, Airtel or Telkom mobile networks.
  • 8.To Enter the Promotion, participants will:
    1. a) Purchase 2Kg, 1Kg, or 500g of any Unga wa Dola, EGL Dola (Maize) or Jahazi Flour Promotional Packet.
    2. b) Check inside the flour packet for an eight (8) character alphanumeric code printed inside the flour packet.
    3. c) Send an SMS with the 8-character alphanumeric code, which is valid for 1 (One) entry only to the mobile short code 20770. Normal SMS rates shall apply.
    4. d) Each alphanumeric code sent in this way will form an entry into the draw and be eligible to win one (1) prize in the promotion.
  • 9.Each valid SMS entry entitles the participant to enter into one daily draw of Airtime prizes, one weekly draw for each of the weekly prize categories, and 1 grand prize draw. Each SMS entry is valid for one (1) win only.

Draws, Selection of Winners and Prizes.

  • 10.In the event that a participant composes a blank text message, a guessed code or a mistyped 8-character alphanumeric code in the flour packet, the participant will receive a regret messaging saying that the 8-character alphanumeric code is invalid.
  • 11.In the event that a participant composes a text message or sends an 8 character alphanumeric code inside the flour packet that has already been sent to the short code 20770 for the promotion, the participant will receive a regret message saying the code inside the flour packet has already been used.
  • 12.A unique eight character code can only win once throughout the promotion period including if the winner is among the weekly and/or grand draw winners. A unique mobile phone number shall be entitled to five eligible entries daily and a maximum of thirty five eligible entries weekly. On entry into the Promotion, the participant shall be required to consent to Kitui Flour Mills retaining the participants data pertaining to the promotion and shall be required to state the province from which the participant is sending the code from.
  • 13.Participants in the draw stand a chance to win the following prizes:
  • Prizes Total No. of Winners
    Grand Prize 1 Million Weekly 12
    Tuk-tuk 3
    Kes.50,000 weekly 12
    Kes.20,000 twice weekly 24
    Kes.10,000 five times weekly 60
    Kes.5,000 five times weekly 60
    Kes.1,000 twenty times weekly 240
    Motorbike one weekly 12
    43” Smart Television one weekly 12
    Double door Refrigerator One weekly 12
    Non-Stick Cooking set one weekly 12
    Cake mixer one weekly 12
    KES.10 Airtime 6,000 people daily 546,000
    KES. 20 Airtime 1,550 people daily 141,000
  • 14.Only valid entries made throughout the week will be eligible to enter the draw and stand a chance of winning the weekly grand prize of Kshs. 1 Million.
  • Draws, Selection of Winners and Prizes.

  • 15.Draws to determine winners of cash prizes below Kshs 1 Million and Airtime will be conducted electronically, and winners notified.
  • 16.Winners of instant airtime will instantly receive the airtime in their phone number which will be available for redemption and use within 48 hours from the time of receipt of the confirmation SMS message from the mobile network (Safaricom, Airtel or Telkom), after which the code will expire.
  • 17.The draw for the Kshs 1 Million will be conducted once a week and winners will be announced every Thursday of the following week after the draw is conducted.
  • 18.Winners of the Kshs. 1,000,000, Kshs.50,000, KES.20,000, 42” Hisense Television, 150cc Motorbike (Haojin brand), Ramtons Double door Refrigerator, Cookware Non-Stick Cooking set, Nunix Electric Cake Mixer and 225cc TVS King Tuk-tuk shall be notified by a call from the telephone number 0111 033 777 and instructed on how to collect their prize.
  • 19.All prizes are subject to a 20% withholding tax. All prizes below Kshs 1 Million shall be issued net of the 20% withholding tax, which shall be payable to the Kenya Revenue Authority in line with the Finance Act 2018. Winners shall receive the total prize value after the deduction of the withholding tax.
  • 20.Winners of the various prizes will be informed in accordance with the guidelines submitted to BCLB; and the decisions made on the same by the Organizer and BCLB shall be final and binding. No correspondence will be entered into regarding the outcome of the prizes awarded.

    Selection and Notification of Winners

  • 21.Selection of winners will be at random and controls around the selection have been validated.
  • 22.Winners of the Promotion will be selected randomly by the servers of the CSP (IMS Ltd) in the presence of BCLB and authorized organizer’s staff wherever possible.
  • 23.The Organizer and BCLB reserve the right to reward or reject any randomly selected winner in case of any discrepancy subject to clause 25.
  • 24.The Organizers will make at least two (2) call attempts over a thirty (30) minute interval within one (1) hour to contact winners. If a winner does not answer any of the call attempts within this period, they will be called at subsequent days for a month’s period, at least three times weekly. If after the one month the winners haven’t answered, they will be deemed to have forfeited the prize and the Organizers will put the prize back into the pool for subsequent draws. For the avoidance of doubt missed calls and calls diverted to voice mail will not be deemed to have been answered for purposes of the Promotion. or bank transfer.
  • 25.The award of all winning cash prizes will be subject to the authentication of the identity of the selected winner through the presentation of the following:
    1. a.Proof of the confirmation message
    2. b.Winner’s National Identification Card/ Passport
    3. c.Confirmation of winner details provided to Organizers against mobile money payment details.
  • 26.Subject to any technical issues beyond the Organizers control, the winners of the prizes will be contacted by the Organizers through an SMS via short code 20770. Winners of the Tuk-Tuk, Motorbike, Double Door Refrigerator, Non-Stick Cookware, Smart TV, Cake Mixer and Kshs 1 Million shall receive a telephone call from the designated customer care number 0111 033 777. Winners of these prizes will be required to travel to a designated Kitui Flour Mills Limited Nairobi Depot (or any location as is communicated by the Organizer) to sign an acceptance letter for prize redemption. All related expenses shall be borne by the winner.
  • 27.Winners will be determined in the presence of the Organizer and Betting Control and Licensing Board (BCLB) officials. Any decisions made on the winner by BCLB, and the Organizer shall be final and binding.
  • 28.Draws will be conducted at such a time as may be agreed by the Organizer and BCLB.
  • 29.The Organizer will award the Grand Prize to the winner following the winning individual’s compliance with the requirements under clause 25 and subsequent to a due diligence check in line with legal requirements for the transmission of funds of Kshs 1 Million and above.
  • 30.The prizes in this Promotion are non-assignable, non-transferable and non-exchangeable and are redeemable only in Kenya.
  • 31.The names of Winners may be published on local daily newspapers, radio, television, and any other media as the Organizers may choose from time to time.
  • 33.Unless there are any technical issues beyond Organizer’s control, the winners of merchandize prizes will collect their prize within 96 hours of their winning.
  • 33.Winners of cash during each draw will have the cash transmitted within 4 working days through mobile money transfer services. Winners of Kshs 1,000,000 will have the cash transmitted within 10 working days via cheque

General rules of the promotion

  • 34.All Prizes must be claimed within the period of the Promotion. Any prizes not claimed 3 months after close of promotion shall be surrendered to BCLB.
  • 35.The Organizer and BCLB may nullify any prize to any participant in the event of fraud, dishonesty or non-eligibility under these Terms and Conditions.
  • 36.The Organizers (in consultation BCLB) reserve the right to amend and adjust the Promotion format and timings as they deem fit and shall communicate the same, as necessary.
  • 37.The Organizer has used reasonable efforts and care to ensure that all information and materials relating to the Promotion are accurate, they shall not be liable for any inaccuracy or errors in such information and/or material beyond which it could have foreseen.
  • 38.The Organizer will not be liable for any delays brought about by both the mobile telephone network (s) and mobile money transfer systems, failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections availability, for the acts or omissions of any service provider, internet accessibility or availability, or for traffic congestion or unauthorized human acts.
  • 39.The Organizer, their agents and sub-contractors will also not bear responsibility for any loss or damage to a participant, whether caused by self or any third party, arising from:
    1. a)Matters outside the control of the Organizer, their agents and sub-contractors including but not limited to force majeure events such as acts of God, computer viruses, power outages etc.; and
    2. b)Any technical failure or malfunction or any other problem with any machine, telephone network or system, service provider software or otherwise which may result in missing characters in the SMS messaging, any communication being lost or not properly received, registered or recorded.
  • 40.In case of any queries or concerns on the Promotion, participants should call the dedicated Customer Care number 0111 033 777.
  • 41.The Organizer may require that any of the winners be identified, photographed and published in the press, online or appear on radio and television in relation to their receipt of the prizes and the Organizer shall have the right to use such audio, photographs or video footage in the marketing activities related to the Promotion in any media. Winners will be awarded during the promotion period & such information used by the Organizer.
  • 42.The Organizer DOES NOT require participants to send money, airtime, any funds, or any other consideration in order to participate or claim any prize in this Promotion, and the Organizer will not be liable for any losses or damage incurred by any person who does not heed this caution.
  • 43. By entering the Promotion, all participants and winners agree to be bound by these Terms and Conditions which will be subject to interpretation by the Organizers and BCLB whose interpretation shall be final and binding.
  • 44. The Promotion remains subject to the provisions of the Betting Lotteries and Gaming Act (CAP 131) Laws of Kenya and any disputes arising therein shall be resolved in accordance with the provision of this Act.

Data Collection and Privacy

  • 45.The data collected from the data subjects (participants) shall be handled by the Data controller (the Organizer) with absolute care and within the confines of the Law.
  • 46.By agreeing to participate in the Promotion you are giving the Organizer permission to contact you for further information.
  • 47.By agreeing to participate in the Promotion, all winners of the prizes agree that their name, picture, video footage and other details be made public in such media that the Organizer may choose and that they will further agree to participate in all public relations and marketing activities of Organizer on such terms, as Organizer may require without any additional consideration.
  • 48.All the ownership and intellectual property rights in the footage and visuals taken of any participant, his/her family and surrounding onlookers is and shall at all times remain the sole property of the Organizer.
  • 49.Any such data collected shall be processed and solely used for marketing and advertisement of the Organizer’s products involved in this prize competition, administering the Promotion, marketing and research related activities, fraud prevention and any such purposes as may be provided for in the terms and conditions herein and the law.
  • 50.If any provision of these Terms and Conditions is held by any court or other competent authority to be void or unenforceable in whole or in part, the other provisions of these Terms and conditions and the remainder of the affected provisions shall continue to be valid.
  • 51.The Organizer (subject to any direction from BCLB) reserves the right to suspend or terminate the promotion or amend, modify or change these Terms and Conditions at any time.